Email: enquiries@hartleywindows.co.uk  Phone: +44 (0) 2392 655 655
FAQ,s Asked by our customers:
O

Are the Doors and Windows manufactured by ourselves ?

 

Yes in our factories based in hilsea Portsmouth.

 

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Are the windows BFRC energy Rated ?

 

Yes we are licensed to produce a b and c rated windows.

 

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What Hardwear is used ?

 

We use millenco / yale high security door locks yale window locks and hoppe door handles all produced in the uk and Europe not the middle east.

 

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What UPVC is used to make my Doors and Windows ?

 

We use eurocell Logik again produced and extruded in the uk.

 

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What glass is used to glaze my windows ?

 

We use planitherm soft coated glass and argon gas fill the units to make them more energy efficient.

 

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Can I just buy my  windows supply only ?

 

Yes if that’s what you would prefer but you will need local authority approval for the installation.

 

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Can I have them installed ?

 

Yes we can arrange full installation from survey to completion offering longer guarantees and peace of mind knowing the job has been done properly.

 

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How long will my order take to complete ?

 

Generally about two weeks for supply only or four weeks supply and install but if you require them more quickly then please contact us and we will see if we can help.

 

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Can I see the products before making a  purchase ?

 

Yes we don’t have a fancy showroom with the costs passed on to you the customer but you are welcome to visit the factory to see windows and doors that are bespoke therefore you will actually see the products that will be installed not a range that have been specially dressed for a showroom.

 

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Will a salesman need to call ?

 

Well yes and no someone will need to visit your property to give an accurate quote but we don’t employ any high pressure salesman we will take your measurements and help with advice if you require it we will then contact you with your quote and leave you to make up your mind we believe our products speak for themselves so we don’t need to push you into making decisions.

 

 

INFO
Hartley Windows Ltd,
4 Limberline Spur,
Portsmouth,
PO3 5HJ

Email:   enquiries@hartleywindows.co.uk
Phone: +44 (0) 2392 655 655
Fax:      +44 (0) 2392 654 535
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ABOUT US
We are local company based in Hilsea Portsmouth. producing in excess of one hundred and fifty UPVC items per week all bespoke and fully guaranteed. We provide a wide range of products and services all are tailored to the customers individual requirements